Last Updated: [6/09/2025]

At EXUALS.com, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or purchase our premium adult products. By using our site, you agree to the terms of this policy.

Who We Are

EXUALS.com is a U.S.-based eCommerce brand that provides high-quality, body-safe adult toys and pleasure products. Our commitment to privacy aligns with U.S. data protection laws, including the California Consumer Privacy Act (CCPA), the Children’s Online Privacy Protection Act (COPPA), and the Federal Trade Commission (FTC) guidelines.

What Information We Collect

Information You Provide

  • Name (First and Last)
  • Email Address
  • Phone Number
  • Shipping and Billing Addresses
  • Payment Information (securely processed via third-party gateways)
  • Gender (optional)

Automatically Collected Information

  • IP Address
  • Browser Type and Device Info
  • Referring Website URLs
  • Pages Visited and Time Spent on Site
  • Cookie and Session Data

For more, view our Cookie Policy.

Why We Collect Your Data

  • To process orders and deliver products
  • To personalize your experience and offer relevant content
  • To provide customer support
  • To send promotional emails if you have opted in
  • To prevent fraud and enhance security

Legal Bases for Processing (U.S. Standards)

  • Consent (e.g., newsletter sign-ups)
  • Contractual Necessity (e.g., order fulfillment)
  • Legitimate Interests (e.g., site improvement, fraud detection)
  • Legal Compliance (e.g., responding to law enforcement requests)

How We Use Your Information

  • Order processing and customer service
  • Email communication and order updates
  • Website optimization and content targeting
  • Security monitoring and fraud prevention

How We Share Your Information

We do not sell or rent your personal data. We may share your data with:

  • Service providers (shipping, payment processing)
  • Legal authorities when required
  • Business affiliates in the event of a merger or sale

All partners must comply with strict data privacy and security practices.

Your Privacy Rights (California and Other States)

You may have the right to:

  • Request access to personal data
  • Request correction or deletion
  • Opt out of third-party data sharing
  • Know the categories of data collected

To exercise these rights, contact us at support@exuals.com. We respond within 45 days as required by law.

Data Retention Policy

We retain your personal data only for as long as necessary for legal, operational, and service delivery purposes. Once no longer needed, your data will be safely deleted or anonymized.

Children’s Privacy

EXUALS.com is intended only for users aged 18 and above. We do not knowingly collect data from individuals under 18. If a minor’s data has been collected, please notify us at support@exuals.com.

Cookie Usage

We use cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences, manage your shopping cart, and show personalized content. For details, read our Cookie Policy.

International Visitors

All data is processed in the U.S. If you’re located outside the U.S., your data will be transferred to and maintained on servers located in the United States.

Contact Information

Email: support@exuals.com
Website: https://www.exuals.com

Updates to This Policy

We may update this Privacy Policy to reflect changes in law or business practices. Updates will be posted on this page with the date of revision.

Updates & Contact
We may update this policy periodically. Significant changes will be notified via email or website notices. For questions, contact our Data Protection Officer at [support@exuals.com].