Your order will be shipped within 24 hours of ordering with a plain nondescript package with the return address simply stating the package is from "EXL LLC"

All purchases are considered final. Due to the intimate nature of our products, we do not accept returns or exchanges once the packaging has been opened.

If your item arrives damaged or with a quality issue, please contact our customer service team within 7 days of receipt. We will be happy to assist with a resolution in accordance with our warranty and support policy.

Thank you for your understanding and support.